Shipping policy
Thanks for shopping with Deadweight TCG. This policy explains how and where we ship online orders. All prices are in U.S. dollars (USD).
Where We Ship
We currently ship to addresses in the United States only, including all 50 states, Washington, D.C., Puerto Rico, U.S. territories, and APO/FPO/DPO military addresses. We do not ship internationally at this time.
Shipping Rates
- Standard Shipping: $8.00 flat rate per order.
- Free Standard Shipping: on orders of $70.00 or more.
- Express Shipping: $15.00 flat rate per order.
Your shipping options and final cost are shown at checkout before you pay. Orders ship with UPS. Transit time depends on the shipping option you choose and your location; Express is our faster option. Delivery times are estimates provided by the carrier and are not guaranteed.
Processing Time
Orders are typically packed and shipped within 2 business days of payment, not including weekends and holidays. During new set releases, holidays, or sales, processing may take a little longer.
Order Tracking
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update with the carrier. If you have questions about your tracking, contact us with your order number.
How We Pack Your Cards
We pack every order with collectors in mind:
- Singles are placed in a penny sleeve and a toploader (or similar rigid holder) and secured so they do not shift in transit.
- Graded cards (slabs) are wrapped and padded to protect against impact and scratching.
- Sealed product is packed in a box or padded mailer with protective material to help prevent corner and edge damage.
Orders ship in bubble mailers or boxes depending on the size and value of the order. Higher-value orders, such as graded slabs, ship insured and may require a signature on delivery.
Damaged or Lost Packages
If your package arrives damaged, please contact us promptly after delivery and include your order number and photos of the item(s), the packaging, and the shipping label. Please keep all packaging until the issue is resolved. Damaged, defective, or incorrect online orders are handled under our Refund Policy, and we will provide a replacement, store credit, or refund when appropriate.
If your tracking shows your package as delivered but you cannot find it, please check with neighbors and your local post office or carrier, then contact us promptly. If a package is lost in transit, we will work with you and the carrier, including filing a claim where available, to resolve the issue.
Incorrect Address or Undeliverable Packages
Please double-check your shipping address at checkout. Deadweight TCG is not responsible for orders shipped to an incorrect or incomplete address entered by the customer. If you notice a mistake, contact us right away; we will try to update the address if the order has not shipped yet, but we cannot guarantee changes once an order has been processed.
If a package is returned to us as undeliverable, refused, or unclaimed, we will contact you. We can reship the order once the customer pays the additional shipping cost.
Local Pickup
Local pickup is free. Choose Local Pickup at checkout and we'll let you know when your order is ready to collect at our shop: 12995 S Cleveland Ave, Suite 176, Fort Myers, FL 33907. Please bring your order number.
Pickup is available during store hours:
- Monday: Closed
- Tuesday–Friday: 12 PM–8 PM
- Saturday: 10 AM–8 PM
- Sunday: 10 AM–8 PM
Questions
Contact Deadweight TCG with your order number:
Email: deadweightrips@gmail.com
Phone: (239) 464-5022
12995 S Cleveland Ave, Suite 176, Fort Myers, FL 33907